Board Game Hotline 1-800-313-PLAY

Refunds and Exchanges

EXCHANGES

  • We accept exchanges within 30 days of purchase if you are not 100% satisfied for any reason.

  • To initiate an exchange email play@boardgames.com with order number and details.

  • Upon receipt of your exchanged product you will be issued a store credit.  Store credit can be used at any time and does not expire.

RETURN POLICY

  • We accept returns of unopened products within 90 days of purchase for any reason.

  • Returned items must be returned in original condition that they were received.

SHIPPING AND REFUNDS

  • Refund will be issued to original payment method.

  • You will be responsible for return shipping costs of non-defective merchandise.

If you have questions, please contact play@boardgames.com.

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